AkasicDB Playground Terms of Service

Last updated: May 21, 2026

GraphAI, Co., Ltd. ("GraphAI", "그래파이", "we", "us", or "our") offers an integrated suite of cloud database and data services (the "Cloud Services") to persons or entities ("you", "your", "User", or "Customer") according to the terms and conditions in these AkasicDB Playground Terms of Service (the "Cloud Terms"). Please read these Cloud Terms carefully because they govern your use of our Cloud Services.

1. Your Agreement with GraphAI

1.1 Generally.

You may access or use the Cloud Services subject to the terms and conditions of these Cloud Terms.

1.2 Access.

By accessing or using the Cloud Services, or by creating an account (the “Account”) to use the Cloud Services, you agree to the terms and conditions of these Cloud Terms. If you represent an organization or entity, you represent and warrant that you are authorized to agree to these Cloud Terms on behalf of your organization, and you agree that you are legally binding that organization to these Cloud Terms. If you do not agree to these Cloud Terms, do not use the Cloud Services.

1.3 Additional Features or Services.

The Cloud Services may include features or services that have separate rules specific to such features or services. You will comply with all laws, rules, and regulations applicable to the use of the Cloud Services and any additional feature or service you use. You understand and agree that we may change, suspend, or discontinue any part or all of the Cloud Services at any time. We will notify you of any material change with an adverse impact to the Cloud Services or discontinuation of the Cloud Services by email or via our Site.

1.4 Effective Date.

The Effective Date of these Cloud Terms is the earliest to occur of the effective date of your initial Order, the date you agree to these Cloud Terms by clicking "I Agree", or the date you first access or use the Cloud Services.

1.5 Definitions.

Certain terms not defined elsewhere in these Cloud Terms are set forth below in Section 16 (Definitions).

2. Your Account and Customer Data

2.1 Registration.

To use the Cloud Services, you must create an Account with us. You must provide complete and accurate information during the registration process and must update your information to ensure it remains accurate. You are responsible for all activities in your Account, regardless of whether undertaken by you, your employees, or a third party (including contractors or agents), and we and our Affiliates are not responsible for unauthorized access to your Account.

2.2 Rights to Your Customer Data.

You represent and warrant to us that (a) you have all rights in the Customer Data necessary to grant the rights contemplated by these Cloud Terms; and (b) none of the Customer Data violates these Cloud Terms, any applicable law, or any third party’s intellectual property or other right. You will ensure that the Customer Data, and your use of it, complies with these Cloud Terms, including Section 5 (Acceptable Use Policy), and any applicable law. You are responsible for properly configuring and using the Cloud Services and taking your own steps to maintain appropriate security, protection, backups, and continuity of the Customer Data.

2.3 License to Customer Data.

Except for the limited rights granted under these Cloud Terms, as between Customer and GraphAI, you retain all rights, title, and interest, including all Intellectual Property Rights, in your Customer Data. You consent to our use of your Customer Data to provide the Services to you and your Authorized Users.

2.4 User and Performance Data.

GraphAI may store, process, and use data about Customer’s use of the Cloud Services, including but not limited to for the purposes of creating usage, statistics, and analytics data. GraphAI may use such data for its own business purposes, including to maintain and improve the Cloud Service and other services and products, to monitor and analyze its activities in connection with the performance of such services, and to create anonymized statistics for its marketing and other business purposes.

2.5 Data Privacy.

Please review our Privacy Policy at https://db.akasic.cloud/legal/privacy, which also governs your use of the Services, for information on how we collect, use, and share your personal data. The Privacy Policy does not apply to your Customer Data.

3. Cloud Services

3.1 License to the Cloud Services.

Subject to your compliance with these Cloud Terms, we grant you a limited, world-wide, non-exclusive, non-transferable right and license (without right to sublicense) to access and use the Cloud Services in accordance with the terms of these Cloud Terms. The Cloud Services are provided as a playground for evaluation and experimentation purposes only and are not intended or designed for production use.

3.2 Changes to the Cloud Services.

GraphAI will provide the Cloud Services to the Customer substantially as set out in these Cloud Terms. The scope of the Cloud Services is not fixed, but may vary depending on which Cloud Services the Customer chooses to order from time to time, selected from the Cloud Services made available by GraphAI. GraphAI will have the right to make changes to the Cloud Services at any time.

3.3 No Service Levels.

The Cloud Services are not subject to any service level agreement or any particular service levels or service availability, and they are provided to the Customer strictly on an "as is" and "as available" basis. GraphAI makes no representation nor warrants the availability of the Cloud Services at any particular time. GraphAI will use commercially reasonable efforts to provide the Cloud Services, but any interruption, suspension, or discontinuation of the Cloud Services shall not constitute a breach of these Cloud Terms and shall not entitle the Customer to any compensation or remedy.

3.4 Support.

GraphAI does not provide any guaranteed support for the Cloud Services. Any support that GraphAI may choose to provide is at its sole discretion and on a best-effort basis only.

3.5 Subcontractors.

GraphAI may use subcontractors in the performance of its obligations and exercise of its rights under these Cloud Terms.

3.6 Beta Offering.

GraphAI may make available to Customer certain features, technologies, products, software, and services that are not yet generally available, which may be labeled or otherwise described as in "preview", "pre-release", "early access", "experimental", "testing", "pre-production", "alpha", or "beta" (each, a "Beta Offering"), for the purpose of evaluating performance, identifying defects, and obtaining feedback. We have no obligation to release a final version of any Beta Offering, nor offer upgrades or migrations between versions of the Beta Offering or between a Beta Offering and a generally available version. Notwithstanding anything to the contrary in the Agreement, after suspension or termination of Customer’s access to or use of any Beta Offering for any reason, Customer may not have any further right to access or use the applicable Beta Offering, and any Customer Data stored in or processed by the Beta Offering may be deleted or inaccessible.

3.7 Free Trial.

The Cloud Services are currently offered solely as a free trial ("Free Trial") at no charge, subject to these Cloud Terms. The Free Trial is provided for evaluation and experimentation purposes only and is not intended for production use.

(a) Duration. Unless otherwise stated by GraphAI, the Free Trial lasts for fourteen (14) days from the date on which the Customer first provisions an instance of the Cloud Services. Upon expiration of the Free Trial period, the Customer's access to the Cloud Services will automatically terminate.

(b) No Payment Required. GraphAI does not require the Customer to provide a credit card or any other payment method to use the Free Trial.

(c) Eligibility. The Free Trial is generally available to any User who registers an Account. However, GraphAI reserves the right, at its sole discretion, to deny, suspend, or terminate any Free Trial that it reasonably believes constitutes abuse of the Cloud Services, including but not limited to the use of multiple accounts to circumvent usage limitations.

(d) Data Deletion. Upon expiration or termination of the Free Trial, GraphAI will delete all data, configurations, and other Customer Data associated with the Customer's Account and instances. The Customer is solely responsible for exporting or backing up any Customer Data before the end of the Free Trial period. GraphAI will not be obligated to retain or restore any Customer Data after the Free Trial ends.

(e) No Warranty; No Liability. The Free Trial is provided "AS IS" and without warranty of any kind. GraphAI makes no commitments or promises about the availability, performance, security, or reliability of the Free Trial, and may modify, suspend, restrict, or discontinue the Free Trial, in whole or in part, at any time without notice. GraphAI shall not be held liable for any loss or damage arising from the Customer's use of the Cloud Services during a Free Trial.

3.8 No Paid Services.

As of the Effective Date, GraphAI does not offer any paid version of the Cloud Services. If GraphAI decides to introduce paid Cloud Services in the future, additional terms and conditions (including pricing, payment, and service level terms) will apply and will be made available to the Customer at that time. Continued use of paid Cloud Services will be subject to the Customer's acceptance of such additional terms.

4. Your Obligations

4.1 Customer Obligations.

The Customer will be solely responsible for its and its Authorized Users' compliance with these Cloud Terms, including any breach of these Cloud Terms by Customer or its Authorized Users. The Customer and its Authorized Users must use the Cloud Services in accordance with Section 5 (Acceptable Use Policy), and will be solely responsible for ensuring its adherence to this policy.

4.2 Authorized Users.

The Customer may authorize its Authorized Users to use the Cloud Services under the Customer's Account, including for the purposes of accessing the Customer's Customer Data. The Customer must ensure that any users it authorizes to use the Cloud Services under the Customer's Account comply with these Cloud Terms at all times, including in accordance with Section 5 (Acceptable Use Policy). The Customer will be responsible for any use of the Cloud Services under the Customer's Account and any use by its Authorized Users, including any breach of these Cloud Terms.

4.3 Customer Systems.

The Customer will be responsible for its own devices, systems, applications, connections, and software used to access the Cloud Services. The Customer will be responsible for the protection of its data communications and data systems, and for the costs for communications and other comparable costs related to use of the Cloud Services.

4.4 Your Account.

The Customer must use commercially reasonable efforts to prevent unauthorized access to or use of its Account, including ensuring that its Authorized Users maintain their access credentials (e.g., usernames, passwords, multi-factor authentication information, etc.) in a responsible manner. The Customer and its Authorized Users must not disclose their access credentials to any unauthorized persons. The Customer must contact us immediately if it believes any unauthorized activity has occurred in its Account or any of its Account information has been lost, compromised, or revealed to a third party. The Customer and its Authorized Users must change their access credentials upon request by GraphAI.

5. Acceptable Use Policy

5.1 Restrictions.

You must not (a) modify, alter, tamper with, repair, or create derivative works of any software included in the Cloud Services; (b) reverse engineer, disassemble, or decompile the Cloud Services or apply any other process or procedure to derive the source code of any software included in the Cloud Services; (c) use the Cloud Services in connection with any fork or derivative work of AkasicDB or other software included in the Cloud Services, unless otherwise explicitly authorized by GraphAI in writing; or (d) resell, sublicense, rent, or lease the Cloud Services to any third party, unless otherwise explicitly authorized by GraphAI in writing.

5.2 Unauthorized Access and Activities.

You must not (a) disable, interfere with, or circumvent any aspect of the Cloud Services; (b) attempt to disable or circumvent any security mechanisms used by the Cloud Services; (c) perform any security penetration tests or security assessment activities, unless otherwise explicitly authorized by an authorized representative of GraphAI in writing; (d) access or use the Cloud Services in a way intended to avoid incurring fees or exceeding usage limits or quotas; (e) use the Cloud Services, or any interfaces provided with the Cloud Services, to access any other product or service of GraphAI or its subcontractors in a manner that violates their applicable Terms of Service; (f) use the Cloud Services in a way that poses a risk to the Cloud Services or any third party; or (g) interfere with the use of the Cloud Services, or the equipment used to provide the Cloud Services, by others.

5.3 Prohibited Use of the Cloud Services.

You must not use the Cloud Services (a) to violate, or encourage the violation of, the legal rights (including without limitation Intellectual Property Rights) of others; (b) to engage in, promote, or encourage any illegal activity; (c) for any unlawful, invasive, infringing, defamatory, offensive, harmful, or fraudulent purpose; (d) to intentionally distribute viruses, worms, Trojan horses, corrupted files, hoaxes, or other items of a destructive or deceptive nature; (e) to violate security or integrity of any network, computer, communications system, software application, or service (such violations to include without limitation unauthorized access, interception of data or traffic, or falsification of origin); (f) to make connections to any users, hosts, or networks unless the Customer has permission to communicate with them (such network abuses to include without limitation monitoring or crawling, denial of service attacks, intentional interference, operating open proxies, open mail relays or open recursive domain name servers, or to avoiding system restrictions); (g) to generate, distribute, publish, or facilitate unsolicited or unlawful email or other messages, or promotions or other solicitations of any kind; or (h) for hazardous or mission-critical circumstances or for uses requiring fail-safe performance, or where failure could lead to death, personal injury, or environmental damage, and you further acknowledge that the Cloud Services are not designed or intended for such use and GraphAI bears no responsibility for any harmful impact resulting from such use.

5.4 Unauthorized Customer Data.

You must not submit, store, or process Customer Data in the Cloud Services that (a) is illegal, harmful, fraudulent, infringing, offensive, or in violation of privacy rights; (b) violates these Cloud Terms, any application law, or any third-party’s Intellectual Property Rights or other rights; (c) constitutes protected health information; or (d) entails cardholder or sensitive authentication data unless such data is message-level encrypted by you.

5.5 Compliance with Laws.

You must only use the Cloud Services in accordance with applicable laws and government regulations.

5.6 Review of Use.

GraphAI and its subcontractors may review the Customer's use of the Cloud Services, including the Customer Data, to ensure compliance with the acceptable use policy, to discontinue any use by the Customer of the Cloud Services, and to remove any non-compliant data of the Customer. GraphAI and its subcontractors may report suspected infringing activities to officials, regulators, or other appropriate third parties, including the disclosure of appropriate information regarding the Customer.

5.7 Cessation of Non-Compliant Use.

If the Customer becomes aware that its use of the Cloud Services does not comply with these Cloud Terms, the Customer must immediately cease its non-compliant use of the Cloud Services. The Customer must immediately comply with any requests of GraphAI relating to the ceasing of any non-compliant use of the Cloud Services.

6. Term and Termination

6.1 Term.

These Cloud Terms commence on the Effective Date and remain in effect until terminated in accordance with this Section 6.

6.2 Termination by Customer.

The Customer may terminate these Cloud Terms at any time, for any reason, by ceasing to use the Cloud Services and deleting its Account.

6.3 Termination by GraphAI.

GraphAI may suspend or terminate the Customer's access to the Cloud Services and/or these Cloud Terms at any time, with or without notice, for any reason, including but not limited to: (a) the Customer's breach of these Cloud Terms; (b) expiration of the Free Trial period as described in Section 3.7; (c) suspected abuse, fraud, or unlawful activity; or (d) GraphAI's decision to discontinue the Cloud Services, in whole or in part.

6.4 Effect of Termination.

Upon termination of these Cloud Terms for any reason: (a) the Customer's right to access and use the Cloud Services will immediately cease; (b) GraphAI may delete all Customer Data and other information associated with the Customer's Account without further notice; and (c) Sections that by their nature should survive termination (including, without limitation, Sections 2.4, 5, 7, 8, 9, 10, 11, and 16) will survive.

7. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE CLOUD SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. GRAPHAI AND ITS AFFILIATES, LICENSORS, AND SUBCONTRACTORS HEREBY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OR ERROR-FREE OPERATION. GRAPHAI MAKES NO WARRANTY THAT THE CLOUD SERVICES WILL MEET THE CUSTOMER'S REQUIREMENTS OR THAT ANY CUSTOMER DATA WILL BE PRESERVED OR RECOVERABLE.

8. Limitation of Liability

8.1 Exclusion of Damages.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL GRAPHAI OR ITS AFFILIATES, LICENSORS, OR SUBCONTRACTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THESE CLOUD TERMS OR THE CUSTOMER'S USE OF (OR INABILITY TO USE) THE CLOUD SERVICES, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT GRAPHAI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8.2 Cap on Liability.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL CUMULATIVE LIABILITY OF GRAPHAI AND ITS AFFILIATES ARISING OUT OF OR RELATING TO THESE CLOUD TERMS WILL NOT EXCEED THE TOTAL AMOUNT, IF ANY, PAID BY THE CUSTOMER TO GRAPHAI FOR THE CLOUD SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY. THE CUSTOMER ACKNOWLEDGES THAT, WHERE THE CLOUD SERVICES ARE PROVIDED AT NO CHARGE (INCLUDING DURING A FREE TRIAL), THIS AMOUNT MAY BE ZERO, AND THAT THIS LIMITATION IS A FUNDAMENTAL BASIS OF THE BARGAIN.

9. Indemnification

The Customer will defend, indemnify, and hold harmless GraphAI and its Affiliates, and their respective officers, directors, employees, and agents, from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) the Customer's Customer Data; (b) the Customer's or its Authorized Users' use of the Cloud Services; (c) the Customer's breach of these Cloud Terms; or (d) the Customer's violation of any applicable law or the rights of any third party.

10. Governing Law and Dispute Resolution

These Cloud Terms are governed by and construed in accordance with the laws of the Republic of Korea, without regard to its conflict of laws principles. Any dispute, controversy, or claim arising out of or relating to these Cloud Terms or the Cloud Services will be subject to the exclusive jurisdiction of the Seoul Central District Court (서울중앙지방법원) as the court of first instance.

11. Notices

GraphAI may give notices to the Customer by email to the address associated with the Customer's Account, by posting on the Site, or by any other reasonable means. The Customer must give notices to GraphAI by email to the address designated on the Site for legal notices. Notices are deemed given when sent.

12. Modifications to these Cloud Terms

GraphAI may modify these Cloud Terms at any time by posting a revised version on the Site or by otherwise notifying the Customer. Modifications will become effective upon posting unless a later effective date is specified. The Customer's continued use of the Cloud Services after the effective date of any modification constitutes acceptance of the modified Cloud Terms. If the Customer does not agree to any modification, the Customer must cease using the Cloud Services.

13. Assignment

The Customer may not assign or transfer these Cloud Terms or any rights or obligations hereunder, in whole or in part, without GraphAI's prior written consent. GraphAI may freely assign these Cloud Terms. Any purported assignment in violation of this Section is void.

14. General

14.1 Entire Agreement.

These Cloud Terms, together with any documents incorporated by reference, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior or contemporaneous agreements, communications, and understandings, whether written or oral.

14.2 Severability.

If any provision of these Cloud Terms is held to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or, if it cannot be so modified, severed from these Cloud Terms, and the remaining provisions will continue in full force and effect.

14.3 No Waiver.

The failure of either party to enforce any right or provision of these Cloud Terms will not constitute a waiver of such right or provision.

14.4 Independent Contractors.

The parties are independent contractors. These Cloud Terms do not create any partnership, joint venture, agency, or employment relationship between the parties.

14.5 Force Majeure.

GraphAI will not be liable for any failure or delay in performance to the extent caused by circumstances beyond its reasonable control, including without limitation acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network or infrastructure outages, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

15. Contact

For any questions regarding these Cloud Terms, please contact GraphAI at the address designated on the Site for legal notices.

16. Definitions

For purposes of these Cloud Terms, the following capitalized terms have the meanings set forth below. Other capitalized terms are defined in context throughout these Cloud Terms.